arunabet Terms of Use

Account Opening and Eligibility on arunabet

When you join arunabet, we require your email, phone number, and a password of your choice. You verify your email and phone via one-time codes we send. At this stage, your account is open and you can access our demo modes (free-play versions of slots with virtual credits) and browse our sportsbook calendar.

Before you can deposit real money or withdraw winnings, we enforce Know Your Customer (KYC) verification. You upload a photo of your government-issued ID (KTP, passport, or driving license) and proof of residence (utility bill or bank statement dated within three months). Our compliance team reviews these documents within one business day. Once approved, you can fund your arunabet IDR Wallet and engage in all real-money games.

Our services are available only where local law permits. You are responsible for verifying that your access and use of arunabet comply with your jurisdiction's regulations. We do not offer services to users in territories where online gaming is prohibited by law. If your jurisdiction changes its regulations or if we identify compliance concerns with your account, we will notify you and restrict your access as required by law.

Deposits, Withdrawals, and Your arunabet Wallet

Our IDR Wallet is your single balance across all arunabet games and sportsbook markets. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, the funds credit your wallet. When you play slots, place sportsbook predictions, or join live-dealer tables, your stake is deducted. Winnings credit your wallet.

Deposits settle instantly for e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking) and within one to two business hours for bank transfers (local payment, online payment, e-wallet, mobile banking) during banking hours. We charge no deposit or withdrawal fees; any fees come from your bank or e-wallet provider.

When you request a withdrawal, your funds return to your original deposit method. If you deposited via local payment, your withdrawal goes to your online payment account. This process protects against fraud and matches industry standards. Withdrawal requests are processed after our compliance review, typically within two to three business days. If we detect suspicious activity, we may place a hold on your account pending investigation; we notify you of any holds and the reason for them.

Minimum withdrawal

We enforce a minimum withdrawal amount (typically our welcome offer or equivalent). Amounts below this minimum cannot be withdrawn and remain in your wallet.

Bonus credits

If we credit your account with bonus funds for promotions or tournaments, those credits may carry play-through requirements before withdrawal is permitted.

Refund policy

Deposits are final; we do not refund funds once credited to your wallet. Your balance is yours to use on our platform.

Game Terms and Settlement

Our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) operate on certified random-number generators. Every spin is independent and unpredictable. We publish the RTP (return-to-player percentage) and pay table for each game so you understand the long-term odds before you play.

Our live-dealer tables connect you with real dealers via video stream. You interact with them through chat and betting buttons. We enforce strict game rules; any attempt to exploit the stream, collide with other players, or abuse dealers results in account suspension.

For sportsbook predictions and tournaments (Liga 1, Piala AFF, Mobile Legends, etc.), settlement is automatic once official results are published. We use accredited data feeds from official leagues and event operators. If a match is postponed or cancelled, we void all related predictions and refund entries to your wallet. Settlement disputes must be filed within seven days of the final result; we investigate and respond within three business days.

• 1
  Understand game rules before playingPreparation

  Review the pay table, RTP, and rules for each game. Demo mode lets you practice at no cost.

• 2
  Set a personal budgetDiscipline

  Decide how much you are willing to spend on arunabet in a given period. Stick to that limit.

• 3
  Never pursue lossesMindset

  Gaming outcomes are based on chance. Do not increase stakes to recover losses.

• 4
  Contact support if you have concernsHelp

  Our support team is available via in-app chat, email, and phone during business hours.

Our arunabet Dispute Resolution Process

If you have a dispute—such as a missing payout, a settlement question, or a suspected system error—contact our support team immediately. Provide your account details, the date and time of the issue, and any screenshots if applicable. We investigate and respond within three business days.

Our support staff can review your game history, confirm settlement logic, and correct genuine errors. If we made a mistake, we credit your wallet. If settlement was correct, we explain why. If you remain unsatisfied, you can escalate to our senior compliance officer; we respond to escalations within five business days.

We do not make settlement decisions based on emotional appeals or claims of "system bias." All our games use certified random-number generators; luck is inherent. If you suspect fraud or breach of terms by us (not by other players), we take that seriously and investigate thoroughly.

Prohibited Conduct on arunabet

We prohibit the following on arunabet: multi-accounting (operating more than one account), collusion with other players on live-dealer games, abuse of dealers or other players, exploitation of system bugs, and any fraudulent activity. Violators are banned permanently and forfeit all balances.

We also prohibit use of automated software, bots, or macros to play our games. Our system detects these and triggers an account review. We may temporarily suspend your account during review.

Any attempt to circumvent our KYC or account preferences results in account closure. We report severe fraud to relevant authorities.

Data, Privacy, and Your Security on arunabet

We use SSL encryption for all data transmitted between your device and our servers. Your password is hashed and not stored in plaintext. Your payment information (DANA, e-wallet, mobile banking, local payment, bank details) is never displayed in full on your account; we show only masked references (e.g., "online payment •••4567").

Our compliance team accesses your account data only to verify identity, investigate disputes, or enforce these terms. We do not sell your data to third parties. We retain account information for seven years after closure to comply with regulatory requirements.

For detailed privacy information, see our Privacy Policy

Changes to arunabet Terms

We may update these terms from time to time to reflect changes in our services, law, or operational practice. If we make material changes, we notify you by email and in-app message at least two weeks before the change takes effect. Your continued use of arunabet after the notification date means you accept the updated terms.

Minor clarifications (e.g., grammatical corrections) may take effect immediately without notice.

Jurisdiction and Contact

Our services, including arunabet's games and sportsbook, are available only where local law permits. You are solely responsible for complying with your jurisdiction's regulations. If arunabet services are prohibited where you are located, you must not access or use our platform.

If you have questions about these terms or need support, contact us via the in-app help center, email (available through the site), or phone (listed in the app). Our multilingual team responds during business hours, typically within four to six hours for standard queries.

By registering on arunabet and accepting these Terms of Use, you confirm that you are an adult, you understand the terms fully, and you accept responsibility for your account activity. These terms govern your entire relationship with arunabet. Thank you for playing with us.